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Blackboard CE for Students

Frequently Asked Questions

1. How do I log in to Blackboard CE?

You will log in through myslu.edu using your SLUnet ID and password.
Once in Gateway, you click on the link for Blackboard Learning System to get to your myBlackboard page. This function will be available for Fall, 2007 for courses that are using Blackboard CE.

If you can't get into go Gateway (mySLU) call 977-4000 for password help.



2. I am unable to download files in Blackboard. What's going on?

You most likely are using Internet Explorer and it is preventing the download for security reasons. Check to see if a yellow bar is being displayed at the top of the browser when this happens (see image below). If so, click on the bar. If it says "download now", click that. It might take you back to your myBlackboard page. If so, click back into the class. You should now be able to download your files.




3. My instructor can't see the file I uploaded in the Assigment tool. Why not?

This is most often a problem with MIcrosoft Word. Make sure that you are uploading actual files that have a .doc extension. Do not upload files that begin with ~$ or have a .lnk extension. They are not actual Word files.



4. When I'm timed out of Blackboard, I see a log in screen. My username and password don't work. What should I do?

Blackboard users don't have credentials to log in directly on that screen, you have to go through mySLU. When you time out, close the browser window or tab and then re-enter through mySLU. It sounds like you're doing it the right way already.



5. How do I remove old classes from myBlackboard?

You can click on the little pencil icon in the upper right section of your course list.
From there you can hide your old courses. If you want them deleted entirely, you would have to contact your instuctor and see if they will turn off access to students for that section.

If you have more questions, please e-mail webct@slu.edu.



6. How do I add a picture to my Blackboard profile?

From your myBlackboard page, click on My Settings. From there, click on Edit Profile. On the right side of the page you click on Browse to upload a photo. The recommended size for a picture is 320x240 pixels.


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